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First Light Photography

info@firstlightbirthphotography.co.nz

Help Center

Help Center

Help Center – First Light Photography

Welcome to our Help Center. We’ve compiled some of our most frequently asked questions, troubleshooting guides, and contact information. If you can’t find what you’re looking for, please don’t hesitate to reach out to us directly.

Frequently Asked Questions (FAQs)

1. What should I wear for my maternity shoot?

We recommend comfortable and form-fitting clothing that highlights your beautiful baby bump. Neutral colors work best as they don’t distract from the main focus – you and your growing family.

2. When is the best time for a newborn shoot?

The best time is usually within the first two weeks after birth when the baby is still very sleepy and easy to pose.

3. How long does a session last?

A typical session lasts around 2-3 hours, allowing plenty of time for feeding, diaper changes, and comforting.

Troubleshooting Guides

Issue: I can’t access my online gallery.

Solution: Make sure you’re entering the correct password provided in the email. If you’re still having trouble, try resetting your password or contact us for further assistance.

Issue: I’m not satisfied with my photos.

Solution: We strive for complete client satisfaction. If you’re not happy with your photos, please contact us directly so we can discuss your concerns and find a solution together.

Contact Information

If you need further assistance, feel free to reach out to us through any of the following channels:

We’re here to help make your experience with First Light Photography as smooth and enjoyable as possible.